Accelerating CMDB Success with BDNA
Overview
The Configuration Management Database (CMDB) has become the new IT talisman. A CMDB is
more than an asset register or inventory database; it can also express the component dependencies
and hierarchical relationships of an IT service. Therefore, a properly created and maintained CMDB
provides many opportunities to improve operations, reduce cost and streamline processes and is
a key foundation capability to support business service management initiatives. With so many
organizations pursuing the same goal, the software industry is racing to bring products and services
to customers developing CMDB implementation strategies.