The First Step in Building the FactBase: BDNA Discovery
OverviewBusinesses today depend heavily on technology, and expect transparency and accountability from the IT organization. But CIOs attempting to measure and manage the business of IT struggle with a significant 'data deficit' when it comes to the technology distributed throughout the enterprise. Little is known about exactly what technology is deployed, where it resides and how it is used. Essential, strategic decisions are often based on incomplete information and best guesses, not performance measurement and analysis.
This lack of visibility can have a direct impact on the success of the business as a whole. For example, without insight, security officers may not know about unsupported software in the enterprise that poses security risks. Procurement may overspend for enterprise software, while virtualization technologies spread other software beyond the terms of the existing license. And CIOs lack the insight to plan major data center migrations, negotiate outsourcing agreements or evaluate new technology initiatives in a meaningful way.
